Trusted by
&
startup community, AGOV Agency is

Strategic Design Partner for your product to convert, delight & retain, turning your users into fans

to launch
MVPs
, redefine
existing products
& continuously dive into
customer development
UX strategy & design driving business objectives

You launched, paving the path to insights 
that matter. Now it’s time to build on them 
mature UX, bolder identity, a product that’s 
ready to go full speed with a strategic calm.

You know the Why & For Whom – we help 
define the What & How. From Day 0, we shape 
what early birds root for & VCs bet on 
– so you can focus on growth, not pixels.

challenges we handle

Gaps, chaos, disconnects, dead ends – 10 challenges we see the most fail.
10 challenges we solve.

challenge
1

Soulless brand and “dead” UI: no emotion — no loyalty — no growth

Typical reasons:
Brand identity and UX exist separately, so users notice inconsistency, question professionalism, and turn away from the brand.
Outdated visual design that doesn’t reflect current trends or user expectations fails to attract attention or create emotional bond.
No unified brand guide or checks for brand consistency — marketing and UI “live” separately, and ad hoc chaotic ideas weaken brand recognition.
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challenge
2

UX and business goals don’t speak the same language — and the market turns away

Typical reasons:
No shared design strategy around visual and business goals fragments the team, creates conflicting product visions & stakeholder misalignment;
UX and product decisions don’t reflect business goals, leading to bad investments and lost market potential;
Lack of team alignment formats (like workshops or facilitation) keeps design disconnected from decisions that shape how the product is perceived;
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challenge
3

Fatal uncertainty: unclear MVP or missing roadmap creates strategic chaos

Typical reasons:
Unclear boundaries between must-have and nice-to-have features leads to over-engineering and dilutes the product’s value;
Lack of flexible design iterations makes it hard to adapt the MVP to shifting business needs, leaving the product behind;
Decisions without testing hypotheses with real users lead to flawed product logic and higher risk of churn and frustration;
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challenge
4

Blind decision-making ignores real users needs & analytics behind those

Typical reasons:
No systematic UX testing during feature development leads to uncontrolled scope creep that misses actual user needs;
Undefined UX metrics block objective evaluation of decisions, leading to repeated mistakes and lost confidence in strategy;
Relying on assumptions instead of user insights & usability testings turns decision-making into guesswork based on intuition & ego;
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challenge
5

Lazy UX process and ignored input: shallow decisions and lack of deep insights

Typical reasons:
Skipping regular usability testing starts a cycle of intuitive mistakes that get normalized, reinforcing product uncertainty;
No consistent analysis of market trends and strategies prevents the team from spotting opportunities or adapting in time;
Lack of clear, measurable UX metrics makes it impossible to evaluate change impact, leading to repeated bad calls and waste resources;
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challenge
6

Architectural breakdown: the product isn’t ready to grow or scale

Typical reasons:
Overloaded or flawed information architecture doesn’t anticipate future growth scenarios, forcing teams to constantly patch instead of evolving strategically;
Too many features without architectural control make the product rigid and unable to adapt to new business needs;
Skipping UX research during functionality expansion breaks user journey & fragments whole experience;
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challenge
7

The onboarding gap: chaotic first steps cause high churn and kill retention potential

Typical reasons:
Without a clear UX onboarding flow after a redesign, users get confused, can’t follow the changes, and abandon the product quickly.
The first interaction doesn’t build trust or confidence, so users leave before experiencing the “aha moment.”
Without tracking early drop-off points, the team stays blind to churn triggers and can’t adjust the onboarding UX.
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challenge
8

Broken design delivery discipline: poor designer-devs collaboration leads to waste and system breakdowns

Typical reasons:
Gaps between design documentation and front-end logic create development chaos, delay releases, and generate technical debt;
Missing edge and corner case coverage in cross-functional scenarios forces devs to improvise, hurting consistency and productivity;
Ignoring accessibility standards prevents inclusive usage, reduces product reach, and increases repetitional risk;
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challenge
9

A business model disconnected from reality undermines product & marketing efforts

Typical reasons:
Skipping customer journey & UX mapping during BM validation leads to ignoring real user behavior and shaping the wrong value proposition;
No UX methods for studying user behavior and testing monetization hypotheses to help to build commercially viable solutions;
Without systematic UX research into pain points, each new release moves the product further away from what paying users actually want;
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challenge
10

AI for AI’s sake: poorly planned integration erodes trust and complicates the experience

Typical reasons:
AI features are implemented as generic add-ons without alignment to product goals, making them feel superficial and untrustworthy;
AI is added without considering the customer journey, so it doesn’t solve actual problems and adds friction to core flows;
Without a UX strategy for identifying pain points or drop-offs, AI is introduced where it’s not needed with no real value;
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Soulless brand and “dead” UI: no emotion — no loyalty — no growth

When design lacks emotional clarity & personality, even good products lose momentum. Users may not say what’s missing — but they feel it. We design for alignment between voice, interface, and intent, so your product doesn’t just work — it resonates.

Typical reasons

UX and business goals don’t speak the same language — and the market turns away

Speed doesn’t help if everyone’s running in a different direction. Without unity between product goals and experience design, progress becomes noise. We bring clarity where vision, growth, and UX need to work as one.

Typical reasons

Fatal uncertainty: unclear MVP or missing roadmap creates strategic chaos

Confusion is costly. When teams can’t separate core value from the noise, roadmaps break and releases drag. Great products start with hard choices — not more features. We help focus effort where it moves the needle, not where it looks good.

Typical reasons

Blind decision-making ignores real users needs & analytics behind those

Gut decisions might feel fast — until they backfire. When decisions rely on assumptions instead of user behavior, progress becomes luck. We help you replace intuition with evidence at every step of the design process, so instinct becomes insight.

Typical reasons

Lazy UX process and ignored input: shallow decisions and lack of deep insights

When teams stop asking questions, they stop learning. When teams skip research, patterns, and measurement, the product becomes a guess — not a response. We bring process, perspective, and precision to help design move with purpose.

Typical reasons

Architectural breakdown: the product isn’t ready to grow or scale

Messy structure costs more than you think. When UX grows without architecture, the product becomes harder to use, harder to trust, and harder to scale. We help design for clarity, rhythm, and future use — not just today’s fix.

Typical reasons

The onboarding gap: chaotic first steps cause high churn and kill retention potential

Most people break up after a bad first date — products aren’t that different. If onboarding feels off, users leave before value shows up. We design entry points that build confidence fast — so users know exactly what to do and why they should care.

Typical reasons

Broken design delivery discipline: poor designer-devs collaboration leads to waste and system breakdowns

Ever tried dancing with someone to a different beat? That’s what happens when design & dev aren’t in sync. Without discipline and rhythm, even strong ideas collapse in execution. We embed operations that let design and development dance fluently — and ship smoothly.

Typical reasons

A business model disconnected from reality undermines product & marketing efforts

A product can’t carry a business model that doesn’t make sense to users. When monetization logic fails to match user behavior, design becomes a bandaid. We help connect UX and value — where decisions turn into traction.

Typical reasons

AI for AI’s sake: poorly planned integration erodes trust and complicates the experience

Calling it AI doesn’t make it strategy. When AI features feel random and out of place, users don’t see innovation — they see hype attempt. We help place intelligence where it earns its name — by making something truly easier.

Typical reasons
capabilities

We deliver UI & UX, but the expertise extends far beyond

Product design is our main focus. The activities and approaches may differ depending on the particular product needs.
Product design 
 1
Existing design revamp
Ongoing product design
Design system setup
Website design & dev
Rapid prototyping
Brand Identity
Pitch Decks
AI incorporation UX strategy
Let's discuss your business goals
Our Approach

We offer the diversity of skills

phase
1

Co-founders mentality

You don’t need more hands. You need people who think like insiders, care like founders, and stay when it gets hard —  to understand how you work, what matters most, why & where you’re really going.
We don’t join projects — we join odysseys. And when we say “we”, we mean it — one team, one product, one bet.
key ideas
01.1.
Immersive by default: integrate like a core team, with shared discipline, values, and care
01.2.
Built on loyalty: share the highs, face the lows, and believe in each other all the way through
01.3.
Beyond the scope: step in wherever it helps, because ownership doesn’t end with the brief
Contact us
phase
2

Pragmatic UX process

We don’t worship the process — we shape it to fit the mission. Every step has a job – to bring clarity, momentum or trust.
If not — it’s a noise.  So less theatre, more progress.
key ideas
02.1.
No show offs: every UX artefact earns its place by what it enables — not how smartass it looks
02.2.
Anti-ritual mindset: no “because everyone does it” — only “because this serve this mission”
02.3.
No budget bloats: we won’t stretch work to fill 
hours — only to reach clarity faster
Learn more
phase
3

Product with a soul

Emotion builds trust. Personality builds bond.
We shape not just how your product works, we design that spark – how it feels, speaks, moves and earns belief.

Like a person you’d want to spend time with again – early adopters stay because it feels right to root for.
key ideas
03.1.
Soul as strategic asset: personality cuts through market noise and helps your product get remembered — and chosen
03.2.
Benefit of the doubt: early users stay when they feel there’s vision, care, and something worth waiting & believing in
03.3.
Fencing off from Agents Smith:  in the red sea of lookalikes —emotions become the edge advantage
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phase
4

Delivery discipline

We don’t ship pretty files — we ship working tools. Treat Figma like code – from naming frames & layers to dev annotations & functional prototypes, every detail is built for clarity, structure, and real use.

Because quality isn’t what you see — design is a team sport, 
and we play to make others better.
key ideas
04.1.
A tool for the team: we structure files to be read, built on, and trusted — not admired as art
04.2.
Build to last under pressure: clean files today save us from expensive problems tomorrow
04.3.
No sitting on design needle: we hand off structured systems you can grow & control, not depend on us
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phase
5

Journey support

What feels like a final chapter is just the first real step.
We stay close — through launch, refinement, and growth — to help product become what it’s meant to be.

We stay because we care — not because we’re obliged to.
key ideas
05.1.
Feedback & refinement: we turn real signals into meaningful updates, fine-tuning details & improving what matters most
05.2.
Innovation & scaling: we co-create what’s next, shaping ideas that fuel growth to give your product an edge
Contact us
Numbers

Some facts are just that, facts.

Insight
1

Product discovery increases the likelihood of reported project success

Projects with a discovery
Projects without a discovery
Insight
2

Regular user interviews shrink customer churn by 16% more comparing to infrequent interviews.

Regular user interviews
Infrequent user interviews
Insight
3

Teams that integrate rapid usability tests at each milestone hit more release goals by 35%

Teams with integrated rapid usability tests
Teams without integrated rapid usability tests
Insight
4

Early prototype testing cuts mid‐development revisions by 38%

mid‐development revisions
Development process
Insight
5

Remote moderated tests catch 23% more severe usability issues than unmoderated sessions

Teams with Remote moderated tests
Teams without Remote moderated tests
Insight
6

Cross‐functional design sprints accelerate time to market by 31%; siloed teams average a 12% improvement.

Cross‐functional design Teams
siloed design Teams
Insight
7

Defined user personas correlate with 56% higher feature adoption; teams lacking personas see a 19% boost.

Teams with defined user personas
Teams without defined user personas
Insight
8

Regular UX workshops & meet-ups help teams eliminate 33% of low‐value features; in their absence, only 10% get cut.

Teams with regular workshops & meet-ups
Teams without regular workshops & meet-ups
Insight
9

Documented UX guidelines cut handoff confusion & front-end development inefficiency by 45%;

confusion & front-end development inefficiency
Development process
Team

Make some noise for our talented squad!

Anna Dzhurlyak
UX designer, tall and tan and young and lovely
Max Bazarnyk
UX Designer, walking his ninja way, through shurikens and cats
Dzvenyslava Yasnyska
UX designer, tell your dad I said hi
Danilo Ivanochok
UX designer, designing my way out of Monday blues
Yulia Havryliuk
Ops Manager, starring in memories you can’t quite place
Kostiantyn Fuchs
UX Designer, calm on the surface, pixel-perfect inside
Viktoriia Tsyhanok
UX designer, still thinking what to write here
Oleksii Kovalskyi
UX designer, spending my life overthinking past decisions
Jay Garda
Design Manager, hiding my depression with TikTok & Chess
Testimonial
They’re not afraid to ask hard questions or propose bold alternatives, but always with the goal of making the product better, not their portfolio shinier.
Sid Jain
CPO at Project Zero
Number
$9m
Helped raise investments
Number
(Endless)
Passion, sweat & tears put into each project
Number
25 million
Monthly E-commerce visits.
Testimonial
They really don't trade off speed for quality, because they usually do both really well. They really don't trade off speed for quality, because they usually do both really well
John Doe
CEO at Blend
Testimonial
Their ability to “feel” the brand & product, turning that into a scalable design culture, was a real game-changer for us.
Joshua Dorsey
CEO at Hivelighter
Testimonial
It’s rare to find a team that’s this thoughtful, this professional, and still a pleasure to work with. AGOV set the bar high: they’ve been one of the best partners we’ve ever worked with.
Kate Kovbii
CMO at OpsWorks
Testimonial
They really don't trade off speed for quality, because they usually do both really well. They really don't trade off speed for quality, because they usually do both really well
John Doe
CEO at Blend
Number
520k
Hands on our solutions

Hundreds of businesses.
Tangible results.
Real transformations.